July 2012 Holiday Program Terms and Conditions

1. I agree to all the days that I have booked for my child/ren and have checked I have selected the correct days required.
2. I agree that the Child Care Benefit calculation is an estimation only and the total amount due may not be accurate due to a Child Care Benefit estimation calculation.
3. I accept that true fee amounts are accurately calculated once my child has attended the booked days selected. Due to this fact I may be required to pay any additional amounts remaining after each week of the Holiday Program. Which will be debited after the Holiday Program and /or until my account is at a nil balance.
4. I accept that if I am registered for Child Care Benefit and/or the 50% CCR the statement I receive from OSHCare 4 KIDS prior to the day my child/ren attend/s the booked days are an estimated Child Care Benefit and/or the 50% CCR calculation.
5. I accept and understand that if I have not provided OSHCare 4 KIDS CCB, CCR, special CCB and/or JET information/numbers, I will be charged full fee. If correct required information is provided after full fee amount has been paid, I understand my account may be in credit and have the option for a credit payment or use the credit amount for future OSHCare 4 KIDS care.
6. I agree that all fees must be payable and cleared before my child/ren commence/s the Holiday program, otherwise my child/ren’s Holiday Program booking/s are suspended. The Co-ordinator at the program has right to refuse my child/ren entry if payment and or if required enrolment information has not been provided/paid in full.
7. I understand if my Before and After School Care and/or past Holiday Program account is not up to date my child’s booking cannot be processed until payment is made and funds are cleared.
8. I understand that any Before and After School Care outstanding fees will be debited on the current fortnightly debit periods.
9. I agree to ensure I have sufficient funds in my nominated bank account, as immediate suspension of my child/ren’s bookings will be made on failed payments. OSHCare 4 KIDS will reinstate all bookings once full cleared funds are received.
10. I understand that total payment owed on account for the Holiday Program and past outstanding Holiday Program fees ONLY, will be direct debited from Tuesday 8th May 2012. Full payment is required as OSHCare 4 KIDS will not accept part payments.
11. I understand that payment for the Holiday Program will be direct debited from my nominated bank or credit card account once I have submitted my child/ren’s Booking Form regardless if I have receive a confirmation/statement. I understand and acknowledge that once I have posted or have completed a Booking Form, this acknowledges and confirms my child/ren booking day/s and full payment.
12. I understand that Direct Debit will not be accepted after the 27th of June 2012 5pm, payment can only made via Credit Card over the phone (no Amex) or in person at OSHCare 4 KIDS Head Office- 1A/1244 Burwood Hwy Upper Ferntree Gully (Cash, EFT).
13. I will ensure I have sufficient funds in my nominated bank/Credit Card account and that my Credit Card expiration date is current. I understand that immediate suspension of bookings and an OSHCare 4 KIDS dishonour fee of $25.00 will apply on failed payments, expired Credit Card details and/or incorrect account details and any form of fail payment/s after the 27th of June 2012 will incur a $40 dishonour fee per debit. Your child/ren will not be accepted into the Holiday Program until full cleared payment is made. If any debit details have changed you must complete and post a new Ezi Debit Form to Head Office (Att: Kylie Schreck) with new updated details.
14. I agree and accept that once I have submitted my child/ren Booking Form it confirms all booking and I accepted that my nominated bank account will be direct debit of full payment and any past owed fees immediately. The Booking Form confirms my child/ren’s Holiday Program booking/s when posted or submitted on line. It is my responsibility to contact OSHCare 4 KIDS Head Office if I have not received a confirmation/statement, but understand regardless of receiving a statement my full payment and past debts will be direct debited.
15. I accept that any booking made after the 25th June 2012 5pm, will incur a Late Administration Fee of $30.00 per family. I understand I will not be charged a late Administration fee to add additional days booked (additional days required are subject to place availability). I understand if I have not provided OSHCare 4 KIDS relevant documentation to make my child/ren Enrolment successful by the last day of booking I will still incur a late booking fee.
16. I accept that an annual administration fee is charged to my account on an annual basis or if i am a new family for Holiday Program of $25.00 per family and subject to review on an annual basis. Holiday Program administration fees are charged annually in January (1st VAC Program of the year). Services who commenced with OSHCare 4 KIDS in terms 4 are exempt of the first year.
17. I accept that there are no refunds on any cancelled days, change of mind, swapping days or if my child/ren is/are sick, regardless if a medical certificate is provided.
18. I understand and accept that if my child/ren misbehave/s after behaviour guidance procedures have been followed my child/ren may be excluded from the program and a refund will not apply. I will be notified by an OSHCare 4 KIDS staff member and I may be required to collect my child/ren. I agree that immediate arrangements will be made to collect my child/ren from the OSHCare 4 KIDS service.
19. I understand I have read and accepted the Holiday Program behaviour guidance procedure and understand the process OSHCare 4 KIDS staff members will take if behaviour guidance policy is followed for any behaviour management concerns.
20. I agree and consent to all OSHCare 4 KIDS debiting systems and all fees that I may incur by using OSHCare 4 KIDS Holiday Program incursions, excursions, additional day charges, late payment fees, late Administration fee, dishonour fees, cancellation fees, and late pick up fees.
21. I agree that I will be charged for additional cost on selected days during the Holiday Program and accept all additional costs. When booking my child/ren into the Holiday Program I will confirm all dates selected before submitting the Booking Form to OSHCare 4 KIDS. I understand once I have submitted my child/ren’s Booking Form it confirms all booking days selected and fees occurred for the selected days.
22. I accept that my child can be removed from the program as a result of unpaid debt, continued or serious misbehaviour.
23. I accept and acknowledge I have read all OSHCare 4 KIDS booking, cancellation, fee, dishonour policies and procedures stated in the OSHCare 4 KIDS Parent Handbook and Policy Manual located at each OSHCare 4 KIDS venue.
24. I authorise and consent to OSHCare 4 KIDS transporting my child/ren for the purpose of an excursion or program routine outing via the means stated on the Enrolment Form and Parent Handbook.
25. I acknowledge that I have read the Risk Assessment emailed to me regarding all excursions my child/ren participate in. I understand that I can also view all Risk Assessments pertaining to the current Holiday Program and the venue I select.
26. I understand by signing my child/ren into the program on a day were a Risk Assessment has been completed, I have accepted all Occupational Health and Safety risk associated on the excursion, incursion and/or in-house activity.
27. I understand that scheduled excursions on a total fire ban day will be cancelled at certain Holiday Program venues and understand the program may not operate if the CFA has directed to do so. Any additional excursion costs will be refunded.
28. I understand that scheduled excursions/ incursions may be cancelled due to the weather or other unforeseen circumstances. OSHCare 4 KIDS will either postpone or provide an alternative activity of equal value where possible.
29.  I agree to all arrival and departure times on the Holiday Program flyer and understand that the transport provided will depart from the Holiday Program venue on time and understand that the bus schedule may change due to weather or other unforeseen circumstances.
30. I understand on incursion days children are to at the program by 10am, unless other times are specified.
31. I understand that on selected days there may be a limit of children accepted in the program and my child/ren might not be accepted if the indicated limit has been reached. I will be placed on a waiting list if possible.
32. I agree that due to the structure of the OSHCare 4 KIDS Holiday Programs and staffing requirements, I acknowledge that my child/ren will not have the choice to remain at the program venue when an excursion day has been scheduled.
33. I understand and acknowledge that I must ensure that my child/ren have a snack for morning tea, a nutritional lunch and a refillable bottle. I will not send my child/ren to the program with food that requires heating or cooking. If my child is not supplied with lunch I will incur a lunch fee of $7.00. I understand I must read the program carefully as some programmed days OSHCare 4 KIDS are suppling lunch to my child/ren.
34. I acknowledge that my child/ren must bring a hat in term 1 and 4, sunscreen and comfortable clothing appropriate to weather conditions and excursion conditions. I understand my child/ren cannot wear thongs, high heels to the Holiday Program venue. I agree that my child is required to bring and wear a hat in the December to May periods. I understand that if my child/ren do not bring a hat in the December to May periods OSHCare 4 KIDS will charge an $8.00 hat fee to my account.
35. OSHCare 4 KIDS support all children with Additional Needs from 5-12 years of age. I accept that I must inform OSHCare 4 KIDS Head Office that my child/ren require/s Inclusion Support Funding during the Holiday Program period, four weeks prior to the Holiday Program booking closure date. This allows OSHCare 4 KIDS adequate time to source and roster an ISF staff member. If I do not hand in my child/ren’s Booking Form on time OSHCare 4 KIDS may not be able to provide care to my child, due to finding additional staff support. If I enrol my child/ren less than four weeks from the commencement of the Holiday Program OSHCare 4 KIDS may not be able to provide appropriate staffing, due to staff availability and program attendance/ratio. If this is to occur OSHCare 4 KIDS will do their upmost best to provide staff on requested booked days.
36. I understand and accept that the following items are not permitted at the Holiday Program venues Gameboys, Digimons, Nintendo’s, mobile phone, iPods, iPad, DS, PS, spending money (unless programme specifies money allowance), toys of value and other electronic games.
37. I agree and understand that my child/ren will not be accepted to an OSHCare 4 KIDS program if I do not provide a signed/completed Enrolment Form (per child), Debit Form (per family), approved JET letter, any required current court orders, copy or sighted immunisation record, signed and current health management plan/s and or dietary and or special needs. All booking will not be accepted until all relevant Enrolment documentation is provided. If all compulsory/relevant documentations are not provided this will be classified as an incomplete booking, which may result in a Late Administration fee of $30.00 and/or suspension for my child/ren’s booking. I understand all required information put be posted to OSHCare 4 KIDS Head Office.
38. I agree that if my child/ren have been diagnosed with Anaphylaxis and/or Asthma, I must provide a current signed Management Plan to OSHCare 4 KIDS prior to the attendance of my child/ren. I understand that my child/ren’s Anaphylaxis and/or Asthma Management plan must be updated on an annual basis. I understand that if my child/ren require an auto-injection devise, I must provide an in date auto-adrenalin device (epi-pen/ ana-pen) on the first date of my child/ren’s attendance and will remain at the program until the last day of my child/ren’s attendance day.
39. Boronia West Holiday program will be held at the venue if 20 or more children are enrolled each day. If this does not occur the program will be amalgamated with the Fairhills PS Holiday Program. Parents will be notified a 7days prior to commencement of the Holiday Program.
    OSHCare 4 KIDS Reserve Copyright Laws on-May 2012 Holiday Program Terms and Conditions
40. Fairhills PS Holiday program will be held at the venue if 20 or more children are enrolled each day. If this does not occur the program will be amalgamated with the Boronia West PS Holiday Program. Parents will be notified a 7days prior to commencement of the Holiday Program.
41. I acknowledge that it is my responsibility to provide OSHCare 4 KIDS and the Family Assistance Office with all relevant information regarding my eligibility to claim Child Care Benefit and or JET funding. I understand that if I am eligible for JET funding Head Office will not apply the funding until the Centerlink JET approval letter is provided.
42.  I acknowledge that OSHCare 4 KIDS is required to disclose information to the Department of Education and other government agencies, as all OSHC services are governed by both Departments. I understand that OSHCare 4 KIDS adheres DEECD National Frameworks and to the Privacy Act 1988 and will ensure that information in my child/ren's Enrolment records are not divulged to another person unless necessary for the care or education of my child/ren, to manage medical treatment of my child/ren, where expressly authorised by the parent, prescribed in the Children’s Services Regulations 2009 (regulation 35(1)(d-e) and The Act, if required by law or in accordance with the Privacy Act 1988 and Information Act 2000.